Become a Somfy Expert

Get more. Grow more.

Somfy Pro Services

Beyond solutions, services that transform your business

We continuously innovate, not only in our products but also in the services we offer you. We have developed a complete ecosystem of services that concretely enhances your day-to-day business. Because we understand your challenges, your needs, your expectations.

We know that today, your success demands more:

• More efficiency in your operations
• More control over your expertise
• More growth in your business
• More peace of mind in your daily activities

That's why we've designed Somfy Pro Services. To strengthen every aspect of your business.

Get more efficiency

Streamline all your operational processes

Order in just a few clicks, track your deliveries online and optimise your operations with our digital tools. Our free apps and web platforms fluidify all your purchasing and delivery processes and make integration and installation easier, transforming your operational efficiency.

Delivery services

Save time on orders and deliveries

TaHoma® pro app

Easy commissioning of connected equipment

Discover TaHoma Pro App

Help me app

Be guided step-by-step during the installation

Discover Help Me App

Serv-e-Go web platform

Diagnose problems on connected equipment remotely

Serv-e-Go - Somfy B2B

Get more knowledge

Enhance your capabilities

Enhance your capabilities and those of your teams with our tailored training and personalised advice. Our dedicated technical mentoring program will empower you to become an expert in our solutions, enabling you to meet your customers' most demanding expectations.

Technical trainings

Enhance your Somfy technical skills with tailor-made trainings designed to equip you with the essential knowledge for seamless integration and optimal installation of Somfy products. Whether at your facility or ours, our experts will mentor you in delivering exceptional service and mastering our solutions to enhance customer satisfaction.

Register to training session

Business trainings

Enhance your commercial performance and increase your sales with effective trainings. Master the key arguments to effectively promote Somfy solutions and instantly enhance your commercial results. Whether at your site or ours, our experts support you in delivering quality and growing your business.

Get more growth

Accelerate your development

Accelerate your development with marketing tools and customisation solutions that strengthen your position. Benefit from qualified lead connections with consumers seeking professional guidance for their projects and receive concrete support to conquer new horizons.

Marketing support

Boost customer interest in our solutions. Access to a wide range of resources for your marketing activities and product launches. Communication materials - brochures, flyers, web banners, and so on - designed to support your promotions and strengthen your sales effort.

Lead management

Boost your business by connecting you with qualified potential customers. We facilitate the connection between consumers and installers. For any installation project or urgent repair needs, our BtoC platform allows consumers to submit their requests in just a few clicks: their contact information is directly forwarded to a qualified installer nearby.

Get more assistance

Benefit from tailored assistance

Move forward with complete peace of mind thanks to our human-centered approach. Our dedicated hotline, personalised assistance, and freely accessible digital guides accompany you at every step of your activity, allowing you to focus on what's essential: your customers' satisfaction.

Customer support

Benefit from a local customer service for all your pre- and post-sales questions, access online resources via Somfypro for quick guides, videos, and FAQs, and rely on our on-site technician support for setup, commissioning, or troubleshooting. Everything you need to simplify your work and make the most of Somfy solutions.

After-sales services

Optimize the swift management of warranties and replacements to better serve your customers. Enjoy fast replacement with advance shipping, even before the return is received. Access our spare parts catalog to repair rather than replace, extending product lifespan.

Become a Somfy Expert

A Somfy Expert is an independent professional installer who is regularly trained in Somfy products. By joining the Somfy Experts community, you become part of a privileged program that will offer you exclusive benefits, increased visibility and proven reliability from the market leader in window and door automation.

Let Somfy become a real business maker for your company.

Become a Somfy Expert

Together let's go further with Somfy Pro Services.

GET MORE. GROW MORE.